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Terms of Service

The terms that govern your use of ProxyCrown's website, dashboard, and proxy services.

Last updated: 28 May 2026

These Terms of Service form a legal agreement between you (the customer) and ProxyCrown Ltd ("ProxyCrown", "we", "us"). By creating an account, signing an order form, or using any ProxyCrown product, you agree to these terms. Read them carefully — they describe your rights, our obligations, and the responsibilities you take on as a user of our network.

01

Acceptable use

You may use ProxyCrown only for lawful purposes that respect the rights of third parties. You may not use the service to attack other systems, distribute malware, infringe intellectual property, send spam, evade lawful security controls, or violate the terms of any platform you target. We reserve the right to suspend accounts that breach this policy.

02

Account & billing

You are responsible for keeping account credentials secure and for activity that occurs under your account. Plans renew automatically on the cadence shown at checkout. You can upgrade, downgrade, or cancel any time from the dashboard. Fees are non-refundable except where required by law.

03

Service availability

We target 99.9% uptime across the gateway network and publish live status at status.proxycrown.com. Eligible Enterprise customers receive service credits when monthly uptime falls below committed thresholds, as described in their order form.

04

Intellectual property

ProxyCrown owns all rights to the software, dashboard, and documentation. You retain ownership of your data and any content you provide. You grant us a limited licence to use that content only as necessary to operate the service.

05

Confidentiality

Each party will protect the other's confidential information with reasonable care, use it only to perform under these terms, and not disclose it to third parties without consent. Aggregated, anonymised metrics are not confidential.

06

Warranties & disclaimers

ProxyCrown provides the service "as is" except as expressly stated in an order form. We disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

07

Limitation of liability

Neither party is liable for indirect, incidental, or consequential damages. Aggregate liability for any claim is limited to fees paid in the 12 months preceding the event giving rise to the claim, except for breaches of the acceptable use policy or confidentiality obligations.

08

Termination

Either party may terminate for material breach if the breach is not cured within 30 days of written notice. We may suspend service immediately for security or acceptable-use violations. On termination, you will pay any unpaid fees and we will delete your data per our Privacy Policy.

09

Governing law

These terms are governed by the laws of England and Wales. Disputes will be resolved exclusively in the courts of London, except that we may seek injunctive relief in any competent jurisdiction.

10

Updates to these terms

We may update these terms to reflect product, legal, or regulatory changes. Material changes will be announced at least 30 days before they take effect. Continued use of the service after the effective date confirms your acceptance.

Need a custom agreement?

Enterprise customers can request an MSA, DPA, or custom SLA. Our team turns documents around in two business days.

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